[Career] Nokia Networks - Global Service Delivery – Fault Management Engineer

Nokia Networks - Global Service Delivery – Fault Management Engineer
We are hiring various positions in NOKIA Global Service Delivery team,

Education Required        : Diploma Degree and Bachelor Degree
Country                         : Indonesia
Home Base City             : Jakarta
Job Field                       : Telecommunications
Education Required        : Fresh Graduates, Diploma Degree and Bachelor Degree
Experience Required      : 3 – 5 Years

Nokia Solutions and Networks is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly. With headquarters in Espoo, Finland, we operate in over 150 countries around the globe.

Vacant Position: Nokia Networks - Global Service Delivery – Fault Management Engineer

Position Description
The Fault Management Engineer takes end-to-end responsibility for corrective maintenance of Network problems, ensuring trouble tickets are actively managed until resolution to SLA & OLA agreed, coordinate and communicates them to key stakeholders, contributes to develop processes and tools, participates as an expert in own technology and is active in networking and knowledge sharing.
In Service Delivery, engineers will develop and ensure fault management activities remotely (or if required, on site) from Jakarta offices to projects throughout the world, executing the following typical tasks but not limited to:

    Alarm Monitoring, Fault Localization, Corrective action, and Verification of Network/Equipment Fault
    Corrective Maintenance (centralized routines)
    Liaises with Customer Care organization regarding Network outages
    Liaises with subcontractors and 3rd parties to resolve faults
    Liaises with other service providers regarding network outages
    Supports end-end support, coordination and control of assigned Trouble Tickets
    Supports Major service outage investigations and follow up, include Root Cause Analysis Creation
    Ensures planned outages are carried out/rolled back in maintenance window
    Ensures Operator Customer Care is fully updated for service affecting outages
     Work Order Control (possible execution too) outside normal working hours


To address with the above referred activities, we are looking for candidates with the following skills:

    Good Communication Skills and Good Attitudes
    English proficiency is a must
    Result Oriented
    Team Player
    Excellent Network Operations Deployed Technology Competency, i.e : Flexi Multi Radio 2G/3G/LTE
    Knowledge of McBSC/McRNC is a plus

Please send your full resume to GDC Indonesia. Email to gdc.nokia.indonesia@gmail.com, with email subject: NOKIA New Hiring 2016 – FM Engineer

And you are required to fill up the form in this link, https://docs.google.com/forms/d/e/1FAIpQLSdx6Kkk-EeSaeDJ8yzNx7xDuwyRuTHBuw-fHrU-vatGukQ-1g/viewform?c=0&w=1

For those who do not fill up, we do not process your application for further process. (Send your resume by email then fill up the form on the link)



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Best Regards,
Lestari Prihandayani

Posted in: Career, Local Career, Overseas Career